Locksmith Authorization Policy

Purpose of This Policy

This policy exists to protect homeowners, vehicle owners, and businesses from unauthorized access. As a BSIS-licensed locksmith (License LCO 6739), San Jose Locksmith is required under California law and our professional obligations to verify authorization before performing security-sensitive services.

When Authorization Is Required

San Jose Locksmith may request proof of ownership, residency, or authorization before performing the following types of work:

Residential lockouts (entry to a home, apartment, or rental unit)
Residential lock rekeying or replacement
Automotive lockouts (opening a vehicle without the key)
Automotive key programming or transponder duplication
Commercial lockouts (entry to business premises)
Commercial master key system changes
Safe opening or combination changes
Any service involving bypassing or defeating a security mechanism

Acceptable Forms of Identification and Authorization

Depending on the service requested, we may ask for one or more of the following:

Residential property: Government-issued photo ID with address matching the property, current lease agreement, mortgage statement, utility bill, or property deed
Vehicle: Vehicle title, current registration, or proof of insurance listing the requestor as the insured party, plus a matching government-issued photo ID
Commercial property: Employee ID, business license, lease agreement, or written authorization from the property owner or business owner
Rental units: Lease agreement or written landlord authorization

Declined Service

San Jose Locksmith reserves the right to decline any service request where adequate authorization cannot be established. We do not provide entry services to individuals who cannot demonstrate a legal right of access to the property or vehicle in question.

We do not perform services intended to circumvent the legal rights of another person, including lockouts requested during active landlord-tenant disputes or custody matters where legal proceedings are underway.

Law Enforcement Coordination

In situations where there is a reasonable concern about the legitimacy of a service request, we may contact local law enforcement. We cooperate fully with California law enforcement agencies.

Our BSIS License

San Jose Locksmith holds California BSIS Locksmith License LCO 6739. You can verify this license at the BSIS license verification portal. Our technicians carry identification at all times and will present it upon request.

Questions About This Policy

If you have questions about what documentation you should prepare before a service call, contact us at (408) 614-7772 or sanjoselocksmithteam@gmail.com. We are happy to advise you in advance.

Last updated: May 2026. This policy applies to all service requests from San Jose Locksmith regardless of how the service was requested (phone, web form, walk-in).